Bluewater, QLD

About Spark.Property

Spark.Property is a home and land package creation application that opens up new experiences for project property browsing and information inquiry.

Help – Contact Spark

Perhaps there’s a question, feedback or general comment you’d like us to hear?

Feel free to contact us via email.Email: help@thenextspark.com

1. Is Spark.Property a free service to sign up and use?

Of course! Spark.Property is a 100% free service to sign up and use.

2. Is my data safe?

We ensure that your information is kept safe and secure.

It will not be distributed to third-parties or sold in anyway.

3. What is Spark.Property and what can I do?

Spark.Property is a home and land package creation application that opens up new experiences for project property browsing and information inquiry.

With Spark.Property you can:

1. Search: Land, Home, Apartments and Packages.
2. Create: Land and Home packages.
3. Save: Property that fits your search criteria and personalize it with MyList.
4. Register: Interest in property that you choose.
5. Send: Sales Consultants a message when you want to inquire for more information or to purchase a property.

4. Does “Enquire Now” imply commitment to buy?

“Enquire Now” in a property only means that you would like some more detailed information about the property. We believe it’s your choice to indicate a definite interest when you feel comfortable to do so. We provide an informative bridge between you and your desired property.

5. Contacting Sales Consultants

If you have a question or want some more information about a certain property or the project as a whole! The sales consultants will ensure you’re kept up to date with your enquiries and are happy to answer your calls. Simply find the box (displayed here) at the right side of the page and feel free to email them.

User Guide

6. Sign Up

Sign up is easy! All you need to do is enter your:

1. Email
2. Create a password
3. Name...and you’re done!

7. Sign in Reminder!

Your Username is your Email.

Forgot your password? Email us at: help@thenextspark.com

8. Viewing Property

There are 3 different viewing modes for property and each mode is a unique way to view property.

i) Browse Mode

Browse mode literally allows you to ‘browse’ property in a similar fashion to a catalogue. Spark.Property additionally allows you to save it to MyList and take further action (register, change mode, refine search, price buckets...) on the page.

ii) Detail Mode

Detail mode literally gives you the finer details on property. Other features include:

1. Overview of the property
2. Location on the project
3. The specifications can be downloaded in PDF format
4. Land size
5. Homes that fit the lot/ or lots that fit the home
6. Refine the results via Price bucket

iii) Map mode (only available for Land)

Map Mode takes you to the project masterplan over Google maps to see where the property is actually situated on the estate. In addition to being able to see the location of the property, details of the property (the same as Detail Mode) are displayed below the Google map.

9. Price Tabs

While you browse through property you may notice price tabs like this (below). These price tabs allow you to refine your search criteria, to find what you want with greater ease.

10. MyList

What is MyList?

MyList is your personal list of saved land, homes, apartments and packages. You can easily review, customize, share and register interest on your saved items on the one page.

Saving to MyList

To save a property simply click the ‘save button’ in detail mode or click the ‘save tick’ in browse mode. Property and packages are saved to MyList.

You can save items without being a member of the site...however being a member allows you to:

1. Access your MyList from any computer and keep your data
2. Create home and land packages
3. Stay informed about a property or the project
4. Register interest in property/ project
5. Share

11. If a property is ‘on hold’ what does this mean?

When a property is ‘on hold’ it means another user has registered interest on the specified property and indicated intent to purchase it. You can still save and inquire about the property, and if the property does somehow become available again you will be notified of the status change.

12. How do I create a package?

A package is created when a home is chosen for a lot (or vice versa). Creating a personalized package is a simple process! There are 2 easy methods to do so. (NB: You must be signed in to create a package.)

Method 1. – Via the Packages Section
(NB: Ensure you’re signed in)

• Step 1. Choose a lot and save it to MyList
• Step 2. Choose a Home for the lot and save it to MyList
• Step 3. Then proceed to the Packages section of Spark.Property
• Step 4. Click the lot that you want to create a package with under ‘Start creating a custom package’
• Step 5. Go through the simple step by step package creator and then proceed to save it!
• Step 6. It’s now in your MyList! You can customize it or register interest in it to find out more details.

Method 2. – Via MyList
(NB: Ensure you’re signed in)

• Step 1. Choose a lot and save it to MyList
• Step 2. Choose a Home for the lot and save it to MyList
• Step 3. Go to MyList choose a saved home or lot and click the ‘Package’ button
• Step 4. Go through the simple step by step package creator and proceed to save and register!
• Step 5. It’s now in your MyList! You can customize or register interest it to find out more details.

13. Why doesn't the page show that I have registered interest in the property?

Rest assured. Your register of interest has gone through fine. To double check that it has gone through simply ‘refresh’ the page and you should notice that is now registered. If there are any other issues, feel free to let us know at: help@thenextspark.com

14. Is Spark.Property available in any other languages besides English?

For now Spark.Property will be offered only in English, but we look towardsexpansion and will work on this issue for future projects.

15. How do I close large images that I’ve clicked on?

Some images on the site as you may have noticed, are rather large for the page to see the close button. Here are the ways you can close the image after viewing the desired image:

1. A close button is placed at the bottom of the image if you scroll down
2. Click outside the image boundary and the image will close

16. The check box for Terms and Conditions won’t work when I want to sign up!

No need to worry, simply click on the ‘I Agree to the Terms and Conditions’ text, this also applies for the ‘Remember me on Sign In’ function.